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Terms & Conditions

Last updated: 1 March 2026

These Terms and Conditions ("Terms") govern your access to and use of the delegatIQ platform and services ("Services") provided by Rise Nebula ("Company", "we", "us", "our").

By accessing or using delegatIQ, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Definitions

  • "Client" refers to the event organizer, agency, or company that subscribes to delegatIQ to manage their events.
  • "Guest" refers to an individual invited to, registered for, or attending an event managed through delegatIQ.
  • "Platform" refers to the delegatIQ web application, APIs, and related tools.
  • "Event" refers to any event managed through the Platform, including but not limited to weddings, pharma, training, and corporate events.

2. Service Description

delegatIQ is a managed event platform that provides:

  • Guest invitation and RSVP management via email and WhatsApp
  • Guest registration and information collection
  • Travel and accommodation preference tracking
  • QR code generation and event check-in management
  • Real-time event dashboards and analytics
  • Post-event reporting and data export

The specific features available to you depend on your subscription plan and the scope of your engagement with us.

3. Account Registration

  • You must provide accurate, complete, and current information during registration.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must immediately notify us of any unauthorized access to your account.
  • One account per person or organization. Sharing credentials is prohibited.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

4. Client Responsibilities

As a Client using delegatIQ to manage events, you agree to:

  • Ensure you have obtained appropriate consent from guests before uploading their personal information to the Platform.
  • Use guest data only for the purpose of event management and not for unsolicited marketing or spam.
  • Comply with all applicable data protection laws, including the Information Technology Act, 2000 and its rules.
  • Provide accurate event information to guests.
  • Be responsible for any content you upload, including guest lists, event details, and communications.

5. Guest Data & Consent

By uploading guest data to delegatIQ, the Client represents that:

  • They have the legal right to share guest contact information for event management purposes.
  • Guests have been informed that their data will be processed by delegatIQ on behalf of the Client.
  • Sensitive personal data (passport numbers, Aadhaar details, dietary/medical information) is collected with explicit guest consent.

We process guest data as a data processor on behalf of the Client (data controller). Our handling of this data is governed by our Privacy Policy.

6. Payment Terms

  • Pricing is determined on a per-event basis, as agreed upon between the Client and the Company.
  • Full payment is required upfront before event operations begin on the Platform.
  • Payments are processed through our payment gateway partner. By making a payment, you also agree to the payment gateway's terms of service.
  • All prices are quoted in Indian Rupees (INR) unless otherwise specified.
  • GST at the applicable rate (currently 18%) will be charged on all invoices.
  • Invoices are generated automatically and include GSTIN, HSN/SAC codes, and other details required under Indian GST law.

7. Cancellation & Refunds

Cancellation and refund terms are detailed in our Refund & Cancellation Policy. Key points:

  • Cancellations must be requested in writing to info@delegatiq.com.
  • Refund eligibility depends on the stage of event execution.
  • Setup fees and costs for work already executed are non-refundable.

8. Intellectual Property

  • The delegatIQ platform, including its design, code, features, and documentation, is the intellectual property of the Company.
  • Your subscription grants you a limited, non-exclusive, non-transferable license to use the Platform for your events.
  • You may not copy, modify, distribute, sell, or lease any part of the Platform.
  • Content you upload (guest data, event details) remains your property. You grant us a license to process it for the purpose of providing the Services.

9. Acceptable Use

You agree not to:

  • Use the Platform for any unlawful purpose or in violation of any applicable law.
  • Upload malicious code, viruses, or harmful content.
  • Attempt to gain unauthorized access to the Platform or its systems.
  • Interfere with the Platform's operation or impose unreasonable load on our infrastructure.
  • Scrape, mine, or extract data from the Platform except through provided APIs.
  • Use the Platform to send spam or unsolicited communications to guests.

10. Service Availability

  • We aim for 99.5% uptime but do not guarantee uninterrupted service.
  • Scheduled maintenance will be communicated in advance where possible.
  • We are not liable for downtime caused by factors outside our control (internet outages, third-party service failures, force majeure).

11. Limitation of Liability

To the maximum extent permitted by law:

  • The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.
  • Our total liability for any claim related to the Services shall not exceed the amount paid by you in the 12 months preceding the claim.
  • We are not liable for actions taken by event guests, third-party service providers, or other users of the Platform.

12. Indemnification

You agree to indemnify and hold harmless the Company, its officers, and employees from any claims, losses, or damages (including legal fees) arising from:

  • Your use of the Services.
  • Your violation of these Terms.
  • Your violation of any third-party rights, including guest privacy rights.
  • Content you upload to the Platform.

13. Termination

  • Either party may terminate the service engagement by providing 30 days written notice.
  • We may immediately suspend or terminate your access if you violate these Terms.
  • Upon termination, you may request an export of your data within 30 days. After this period, we may delete your data.
  • Sections on Intellectual Property, Limitation of Liability, Indemnification, and Governing Law survive termination.

14. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of India, specifically the State of Maharashtra.
  • Any disputes shall first be resolved through good-faith negotiation between the parties.
  • If negotiation fails, disputes shall be subject to arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration in Navi Mumbai, Maharashtra.
  • The courts of Navi Mumbai, Maharashtra shall have exclusive jurisdiction.

15. Changes to These Terms

We may modify these Terms at any time. Material changes will be communicated via email or a notice on the Platform at least 15 days before taking effect. Continued use of the Services after changes constitutes acceptance.

16. Contact

For questions about these Terms, contact us at:

Email: info@delegatiq.com
Phone: +91 77588 86353